Important Information
Policies
To help make your stay at Hacienda Motel in San Jacinto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple policies for a smooth and affordable stay.
Check-In & Check-Out
- Check-in begins at 3:00 PM, and check-out is available until 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.
Identification & Payment
- Guests must present a valid photo ID and a credit card at the time of check-in.
- Accepted payment methods include major credit cards and cash. A refundable security deposit may be required for incidental charges.
Children & Extra Beds
- Children of all ages are welcome. Existing bedding can accommodate small families. Cribs and rollaway beds are not available.
- Pets
- Pets are not allowed at the property. Service animals are welcome as permitted by law.
Smoking Policy
- The motel is non-smoking in all rooms and indoor areas. A cleaning fee will apply if smoking occurs inside the room. Designated outdoor smoking areas are provided.
Parking
- Free private parking is available on site for all registered guests. Accessible parking spaces are also provided.
Accessibility
- Select rooms are equipped for disabled guests, featuring ground-floor access, wider doorways, and bathrooms with support bars.
Cancellation Policy
- Most reservations include free cancellation up to the time specified at booking. Late cancellations or no-shows may result in the first night’s charge.
Safety & Security
- The motel is equipped with outdoor lighting and 24-hour staff presence for guest safety.
Plan your visit to Hacienda Motel San Jacinto knowing exactly what to expect—clear, simple policies and a welcoming local atmosphere.